Refund policy

Every book in our store is printed when you order it, so we can't take back books that arrive in good condition. If you need to change or cancel an order, email us right away. Once an order has gone to the printer, we can't stop it.

If your book arrives damaged, misprinted, or isn't the book you ordered, we'll make it right. Email us within 30 days of delivery at inquiries@truebearing.press with your order number and a photo of the problem. We'll send a replacement at no charge or refund your money, whichever you prefer, and you won't need to send the book back.

Signed copies are made out to you, so the same rule applies. We'll replace or refund a signed copy that arrives damaged or with a mistake in the inscription, but we can't accept returns otherwise.

If a package never arrives, let us know after its estimated delivery date, and we'll track it down or send another.

Refunds go back to the card or account you paid with. Your bank may take a few days to show it.